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CLAIM RETRIEVERS
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What we do

What a public adjuster may do for your claim.

Claim Retrievers focuses on residential property claims and homeowners who have received a denial or believe a claim was underpaid. The scope of assistance depends on the individual claim, company approval and applicable licensing.

Common reasons to seek a review

Start with the records you already have.

You do not need to decide whether a claim is covered before asking questions. Begin with the timeline, the damage you observed and any written claim decision.

Residential property claims

For homeowners, understanding the damage and what has already been reported is the starting point. A public adjuster may help document a loss, review estimates and organize information for the insurer.

Useful details to gather

  • What happened and when
  • What areas of the home were affected
  • What photos, estimates and communications exist

Denied claim reviews

A claim denial raises an important question: what reason did the insurer provide? Reviewing the written decision, policy language and supporting records can help a homeowner understand the issues to discuss.

Useful details to gather

  • The insurer’s written explanation
  • Relevant claim correspondence
  • Any evidence not reflected in the decision

Underpaid claim reviews

If an estimate or payment seems too low, the next step is to compare what the insurer documented with the damage and repair information available. A difference is not, by itself, proof of additional coverage.

Useful details to gather

  • The current insurer estimate
  • Contractor estimates and damage photos
  • Items that may be missing or disputed

The public adjuster’s role

Your insurer and a public adjuster have different roles.

An insurance company’s adjuster handles the claim for the insurer. A public adjuster, when appropriately licensed and engaged, represents the policyholder in the insurance-claim process. Neither role changes what the policy actually covers.

What a first conversation can cover

  1. Identify the property damage and existing claim status.
  2. Review what the insurer has communicated so far.
  3. Discuss what additional documentation may be useful.
  4. Confirm whether the company is licensed and able to assist with that claim.

Not sure which situation describes yours?

Browse the claim types guide to identify what documentation is relevant. Do not send full policies, identity documents or other sensitive files through the initial inquiry.

Explore claim types →